FAQs

Where do the products get shipped from?

All of the products are packaged and shipped from the UK.

How long will my order take to arrive?

Local delivery (within the UK) is typically within 5 working days. Overseas delivery can vary depending on where the order is being shipped to, but orders should hopefully be delivered within 10-14 days.

How is my order being delivered?

All orders are sent using either 2nd class (UK) or International Standard. Every order sent has a logged proof of postage.

Please note that a tracking service will cost both parties an extortionate amount, so therefore this service is not available on this site.

Where’s my order?

If there is a problem with your order or it hasn’t shown up within the expected time allocation, please email us with any queries and we will happily get back to you.

This is a small, independently-run business, so please be patient with us. We will always do our best to ensure your order arrives safely and within good time.

I want something but it’s out of stock

Most of the items are frequently restocked, so please bear with us whilst we are also waiting for new stock to arrive.